Remlor Frequently Asked Questions

Product FAQs
1.What are REMLOR® films?
2.Where and why are REMLOR decorative glass enhancement films installed?
3.Why REMLOR film?
4.Will the heat or cold affect REMLOR?
5.What is the durability of REMLOR?
6.Will REMLOR block UV rays, to stop fading my furniture, carpet, etc…?
7.Does REMLOR have an adhesive backing?
8.Does REMLOR block out all sunlight?
9.Which films will give me the most light possible, while still providing privacy?
10.Will your decorative glass enhancement films give me privacy during the day, as well as the night?
11.What are “frosted” films?
12.Is REMLOR easily applied, can I do this myself?
13.Can REMLOR be cut to fit my small sidelights?
14.Can I use REMLOR on my shower doors?
15.Can REMLOR films be removed?
16.Do you have samples?
17.Can I get a catalog of your products?
18.How do I receive samples?
Installation and Care FAQs
19. How are REMLOR films installed?
20.Can you use REMLOR on surfaces other than glass?
21.Once I have REMLOR installed, how do I clean it?
22.How do I remove and store REMLOR?
23.Can the film be placed on bathroom shower doors? I was wondering if the humidity and moisture will cause the film to peel off.
24.Can your films be installed on Plexiglas?
25.My windows have a texture to them, kind of a bumpy hammered type for some privacy. Would I be able to use your film on my windows?
26.Your instruction says "leave a gap of 1/8 inch between all edges of the film and the window frame." Why?
Customer Ordering FAQs (Dealers/Proffesionals please visit the Dealer page)
27.How long does it take for order to ship? (including samples)
28.What payment methods do you accept?
29.Can you cut the film for me before you ship?
30.Can I return products?
31.How do I order determine how much to order?
32.How do I place a window film order?
33.Do you accept orders from outside the US?
34.Which shipping methods do you use?
35.What is your return/refund policy?
36.How long will it take for my order to arrive?

Product FAQs

1.What are REMLOR® films?
REMLOR decorative glass enhancement films come in different patterns and shades, and are easily removed and replaced to update the appearance of any flat glass surface. Regular glass can be turned into a work of art, be it an office, restaurant, den, bathroom or child's room. Return To Top

2.Where and why are REMLOR decorative glass enhancement films installed?
REMLOR decorative glass enhancement films are ideally suited for applications that require day or night privacy without sacrificing natural light levels in both commercial and residential applications. See Applications page. Commercial applications are found in banks, restaurants, health clubs, hotel foyers, conference rooms and office partitioning. Commercial buildings are dramatically increasing the use of internal glass walls as partitioning. This brings natural light into offices creating greater work productivity, as well as the illusion of more space while offering privacy. Residential applications include solariums, bathrooms, entry doors and sidelights, etc. Return To Top

3.Why REMLOR film?
Architects and designers have accepted the finished product enthusiastically. Decorative glass enhancement film is no longer seen as a problem-solving product; instead it has become an integral part of the design and construction processes. Many new building projects are specifying REMLOR decorative glass enhancement film patterns. The film's theme normally continues throughout the office area and sometimes is personalized with a corporate logo or graphic. Return To Top

4.Will the heat or cold affect REMLOR?
No, REMLOR is not affected by the elements; it actually insulates your glass, and may even reduce energy costs. Return To Top

5.What is the durability of REMLOR? i.e., how many months/years does it last?
This depends on the location you are going to install (bathroom, living room, air conditioned room or not...), and where are you living, but in general 3-5 years is normal. When not exposed to sunlight or excessive U.V., REMLOR may last beyond 10 years. Return To Top

6.Will REMLOR block UV rays, to stop fading my furniture, carpet, etc…?
Not particularly. The film is primarily for decoration and privacy purposes. It is important to understand there are multiple causes for fading, UV rays, visible light, infrared rays, heat, and our films do not reduce all of them significantly. Return To Top

7.Does REMLOR have an adhesive backing?
Yes, all of our decorative glass enhancement films have a pressure sensitive adhesive backing. This helps the film to stay on your window over extended periods of time. It also helps to keep the corners from peeling. It can be easily removed with a razor blade if needed. Return To Top

8.Does REMLOR block out all sunlight?
REMLOR decorative glass enhancement films come in a variety of styles, patterns and colors. The majority of them will diffuse sunlight, filter the UV rays, and let a more pleasant natural light into the room. Other films can block out the light completely if desired. Whatever your desired effect, REMLOR likely has a film to suit your needs. Return To Top

9.Which films will give me the most light possible, while still providing privacy?
For privacy with the most possible light filtering through, we suggest films in the Creative Impressions Line. However, you will find that most of the films we offer will still let in a sufficient amount of light and allow plenty of privacy. Return To Top

10.Will your decorative glass enhancement films give me privacy during the day, as well as the night?
Yes, the decorative glass enhancement films will give you privacy day and night.
Return To Top

11.What are “frosted” films?
Frosted films diffuse light without appreciably cutting down the ambient light. As a result, any existing window can be converted to privacy glass in a number of attractive patterns. See our Showroom. Return To Top

12.Is REMLOR easily applied, can I do this myself?
Yes, this product is considered relatively easy to install. Please refer to installation instructions for details. Return To Top

13.Can REMLOR be cut to fit my small sidelights?
Yes, REMLOR can easily be cut to size with scissors or a utility knife. Return To Top

14.Can I use REMLOR on my shower doors?
Yes, however it is recommended that you install REMLOR on the outside of the enclosure (must be smooth glass). Return To Top

15.Can REMLOR films be removed?
Yes. Unlike other decorative glass processes, REMLOR decorative glass enhancement films can be removed if desired. This of course is a huge advantage and most landlords do not object to their tenants' installation of film when they find out the product can be removed. To remove REMLOR films simply peel away the film from one corner and pull the film from the glass. Should any adhesive remain on the glass it can easily be removed with a spray of soapy water and a single edge razor blade. In addition, the cost of installing REMLOR decorative glass enhancement films on existing glass is low in comparison to other processes. Return To Top

16.Do you have samples?
Yes, we have samples available of all of our films. Return To Top

17.Can I get a catalog of your products?
Early on, we tried to keep a printed version available but found out quickly that it was impossible to keep it current with the ever changing sizes and product line. Everything we stock is on the website but we do not have catalogs. We do however sell samples. If there is anything you would like to see in person before placing an order. Please refer to the Showroom. Return To Top

18.How do I receive samples?
We ship all orders by USPS. Shipping is included in the cost of samples. Rush services are available. If you are a professional dealer, please visit the dealer page for your package. Return To Top

Installation and Care FAQs

19.How are REMLOR films installed?
All REMLOR decorative glass enhancement films have a permanent acrylic adhesive system protected by a removable release liner which must be removed prior to installation. Films are installed using a water and soap based solution. See Installation Instructions. Return To Top

20.Can you use REMLOR on surfaces other than glass?
REMLOR decorative glass enhancement films are typically used on glass and mirrors, however may be used on other surfaces. These films are manufactured with an acrylic adhesive which can be removed from glass with soap and water solution and single edged razor blade. The use of a single edged razor blade may not be conducive to other surfaces. It is always best to test an area first. Return To Top

21.Once I have REMLOR installed, how do I clean it?
The best cleaner is soapy water, but you may use your normal glass cleaner as well. Return To Top

22.How do I remove and store REMLOR?
Simply, start in one corner and peel the vinyl off the surface. To store, place product on the backing paper it came on, roll it up, and store in a dry place. Return To Top

23.Can the film be placed on bathroom shower doors? I was wondering if the humidity and moisture will cause the film to peel off.
Yes, it can. Apply the film outside of shower door. If circumstances allow, please do not use it for about 1 week to 10 days after the film installation for dry out. But this is not necessarily needed. Return To Top

24.Can your films be installed on Plexiglas?
If it's not facing outdoors, and you are going to use inside of your house, like room dividers or something, and air-conditioned room, its okay to install. Unlike glass or mirror, Plexiglas intends to shrink and expand by temperature, it may cause many small air bubbles between glass surface and film as time goes on. Return To Top

25.My windows have a texture to them, kind of a bumpy hammered type for some privacy. Would I be able to use your film on my windows?
No, surface of the windows must be totally flat and smooth glass, otherwise it will come off. Return To Top

26.Your instruction says "leave a gap of 1/8 inch between all edges of the film and the window frame." Why?
We recommend leaving a gap 1/8”, or even 1/16”, because it makes easier to squeeze out wetting solution when you are applying and prevent risk of coming off. If you placed the film to just fit within the window frame, with no gap, the wetting solution would rise the film up near the area where the film and window frame were touching, and would not stick those area after dry out. Return To Top

Customer Ordering FAQs
Ordering your film or samples (end users only).
Professional dealers please visit dealer page for your package.

27.How long does it take for order to ship? (including samples)
Usually within 2 business days. Most orders ship on same day. Return To Top

28.What payment methods do you accept?
We accept Visa or MasterCard. Return To Top

29.Can you cut the film for me before you ship?
We do not do any custom cutting or sizes for any of the window film products. You will find that all of the window film is very easy to cut to your specific size once you receive it. Read the installation guide carefully and double check your measurements before ordering and cutting. Return To Top

30.Can I return products?
Products may be returned within 30 days of the purchase date if they are still in original condition and original packaging. No Return Authorization number is required but please be sure and put some kind of note in box with your name and the reason for the return. Purchase price will be refunded upon our receipt of the product. Our shipping costs will not be refunded even if you were not charged for shipping. Return To Top

31.How do I order determine how much to order?
Please consult install instructions Return To Top

32.How do I place a window film order?
Simply go to the Order page and follow the links. Return To Top

33.Do you accept orders from outside the US?
Yes, we accept orders from countries other than the US. We also warehouses in Canada. We also ship outside North America. Return To Top

34.Which shipping methods do you use?
USPS or UPS in the USA. Return To Top

35.What is your return/refund policy?
Please see our Return Policy.
We highly recommend that you order a sample of the film you are interested in to make sure it will work for you before you place an order. Returns are accepted; however we do not refund shipping charges, only the retail price of the film. We do charge a 10% restocking fee on all returns. However, the restocking fee will be waived if you return the film and exchange it for a different pattern. Please include a note with your return letting us know if you would like a refund or exchange. If you would like to return your order you can ship it back to: You must contact us within 30 days of receiving your order if you have any disputes regarding your order or your shipment. Return To Top

36.How long will it take for my order to arrive?
Your order will be dispatched within 10 days after we receive payment. Your goods will need to be signed for so please make sure that you give us a delivery address where someone will be in, or you will need to collect from your local postal depot. Return To Top